Privacy and Security Policy

Privacy Policy sets out how Em & Shi uses and protects any information that you provide to Em & Shi when you use our website as Em & Shi is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement. By visiting our website, you are accepting and consenting to the practices as described in this Privacy and Security Policy.

Please review the following information carefully so that you can understand our privacy and security practices.


  1. What information do we collect?

We collect information from you when you register on our site, place an order or fill out a form. When ordering or registering on our site, you may be asked to enter the following details:

Personal information , i.e. name, gender, age, postal address, email address, telephone number, mobile number, etc.

Financial information: credit/debit card details, details for net banking services etc.

Account information: Your Account history including past billing information , other communications payment history etc.

  1. What do we use your information for?

The information provided by you can be used in one or more of the following ways:

  • To personalize your experience

(Your information helps us to respond to your needs in a better manner)

  • To improve our website

(We constantly endeavour to improve our website through your suggestions/ feedback)

  • To improve customer services

(Your information helps us to respond to customers more effectively and efficiently)

  • To process transaction

(Your information, whether public or private, shall not be sold, shared, transferred or exchanged with any person, under any circumstances whatsoever, without your consent other than for purpose of providing our services. Transactional information may also be preserved for the purposes of tax compliance.)

  • To send periodical emails

(The email address provided by you shall be used only for providing information in connection to the order placed by you so as to improve personalization and service efficiency. If you opt in to use the company details, you shall receive emails that provide company profile, updates and other information in addition to your order.)

If at any time you wish to unsubscribe to these emails you can send a mail to: info@em&shi (or whatever email is decided)

How do we protect your information?

We implement a variety of security measures to maintain the security of your personal information when you place an order or provide your personal information otherwise. We offer the use of a secure server. All supplied sensitive/ credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway database. It is used by only authorized persons who are required to maintain the confidentiality of the information received.

Do we use cookies?

Yes, a cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Third Party

We may tie-up with any third party/parties, brand owners or partners and make available certain schemes or offers with them. Under any such circumstances, your personal information may become available to such third party/parties as mentioned above and such third party/parties may have their own applicable privacy policies. We shall not be liable for any such use or misuse of information by such third party/parties.